bajji Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") apply to the use of the bajji platform and all its services. By using bajji through the website, mobile application, or any other channel, you are considered to have automatically agreed to these Terms.

1.1 Definitions

• "Platform" refers to bajji's website, app, and all related services.
• "User" or "Member" refers to any person registered on bajji.
• "Account" refers to each member's individual user profile.
• "Balance" refers to the total amount held in an account, which may include both real money and bonuses.
• "Bonus" refers to a promotional amount granted by bajji subject to specific conditions.

In these Terms, "we", "our", or "bajji" refers to the entity operating the platform.

2. Account Registration and Eligibility

To open an account on bajji and use its services, the following eligibility requirements must be met:

2.1 Age Requirement

Applicants must be at least 21 years old to register on bajji. Anyone under 21 may not participate in casino or betting activities in any way. bajji may request documents for age verification at any time and may restrict an account until verification is complete.

2.2 Single Account Policy

Each person may open only one account on bajji. If multiple accounts are found to belong to the same person, all accounts will be closed immediately and any bonuses held in them will be forfeited. If more than one account is to be opened within the same household, contacting bajji support beforehand is mandatory.

2.3 Providing Accurate Information

The name, date of birth, mobile number, and other information provided at the time of registration must be completely true and accurate. Registering with false information risks account closure and forfeiture of all balances. If information needs to be changed after registration, the support team must be contacted.

3. Account Verification and Security

bajji follows a KYC (Know Your Customer) process to ensure a secure environment. Identity verification is mandatory before withdrawal or when a specified amount is exceeded.

3.1 Documents Required for Verification

• A clear photo of a National Identity Card (NID) or passport.
• Mobile number verification — via OTP.
• Payment method verification if required (confirmation of bKash, Nagad, Rocket, or Upay number).

3.2 Password and Account Security

Your username and password must be kept completely confidential. bajji will never ask for your password by phone or email. If you suspect that your account has been accessed without authorisation, notify bajji's 24/7 live chat support immediately. bajji will not be responsible for any loss resulting from third-party access.

4. Deposits and Withdrawals

The designated payment methods and limits for transactions on bajji must be strictly followed.

4.1 Deposit Terms

• Minimum deposit: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, and Upay.
• Deposits are generally credited to the account instantly.
• Only payment methods registered in your own name may be used.

4.2 Withdrawal Terms

• Minimum withdrawal: ৳800.
• Withdrawal methods: bKash, Nagad, Rocket, and Upay.
• Withdrawal processing typically takes between 15 minutes and 2 hours.
• Withdrawals will not be approved without a verified account.
• You may be asked to withdraw using the same method used for the deposit.

4.3 Transaction Verification

bajji reserves the right to hold suspicious transactions and request additional verification. As part of anti-money laundering measures, bajji may conduct necessary investigations and is obliged to cooperate with the relevant authorities.

5. Bonuses and Promotional Offers

bajji offers various bonuses, each with its own terms. Claiming a bonus is considered automatic acceptance of the associated terms and conditions.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 20 times the bonus amount — meaning the bonus becomes withdrawable after being wagered 20 times. For example: a deposit of ৳1,000 earns a bonus of ৳2,000, giving a total balance of ৳3,000; before withdrawing, bets totalling ৳2,000 × 20 = ৳40,000 must be placed.

5.2 General Terms for Other Promotional Offers

• Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified wagering requirements have been met.
• Multiple bonuses cannot be active at the same time unless bajji explicitly permits it.
• bajji may change, suspend, or cancel any bonus promotion at any time.
• If bonus abuse or an attempt to exploit the system is detected, the account will be closed.
• Bonuses may only be used on games or betting sections designated by bajji — this will be stated in the individual terms of each offer.

6. Game Rules and Betting Terms

The following general rules apply to all games and sports betting services available on bajji.

6.1 General Rules for Games and Betting

• All bets are final — once confirmed, a bet cannot be cancelled or changed, though bajji reserves the right to make decisions in the event of a technical error.
• Game results are determined by the game software's RNG (Random Number Generator) or the actual result of the relevant sports event.
• If an incorrect result is displayed due to a technical error, bajji reserves the right to apply the correct result and adjust accounts accordingly.

6.2 Sports Betting

bajji's specific category rules apply to betting on cricket, football, or any other sport. Odds may change at any time — the odds at the moment a bet is confirmed are considered final. bajji will not be liable for disconnections during in-play or live betting.

6.3 Casino and Slot Games

The results of live casino, slot, or other games are entirely chance-based. bajji does not guarantee winning on any game. RTP information is provided on the relevant game's information page and represents a long-term average, not a guarantee of immediate results.

7. Prohibited Activities and Fraud Prevention

The following activities are strictly prohibited in order to maintain a safe and fair environment on bajji:

• Opening an account under a false identity or using another person's identity.
• Operating multiple accounts to take advantage of the bonus system (bonus abuse).
• Using software, bots, or automation tools to gain an unfair advantage in games.
• Collusion or attempting to influence game results as a group.
• Depositing funds from illegal sources.
• Attempting to exploit technical vulnerabilities of the platform.

If such activities are detected, bajji reserves the right to close the account without notice, forfeit all balances, and take legal action where necessary.

8. Account Suspension and Closure

8.1 Closure at the Member's Own Request

Any member may request to close their account at their own discretion. In that case, any remaining balance may be withdrawn after meeting the applicable withdrawal conditions. Detailed information on self-exclusion and account breaks is available in the Responsible Gaming section.

8.2 Suspension or Closure by bajji

bajji may suspend or close an account in any of the following circumstances:

• If a violation of the terms and conditions or suspicious activity is found.
• If there is non-cooperation with the verification process.
• If there has been no activity for an extended period (generally more than 12 months) (inactive account).
• By order of a court or legal authority.

9. Responsible Gaming

bajji believes that betting and casino activities are a form of entertainment, not a source of income. We encourage all members to play responsibly. Set your own limits and do not bet beyond your means.

bajji offers various tools to help you manage your gaming habits, such as deposit limits, temporary breaks, and self-exclusion. To learn how to use these features, read bajji's Responsible Gaming guide. Each member is personally responsible for ensuring that no one under 21 can use the platform.

10. Privacy and Data Protection

bajji is committed to protecting members' personal information. Full details of how your information is collected, used, and kept secure can be found on bajji's Privacy Policy page, which forms an integral part of these Terms. Using the platform is considered acceptance of that policy as well.

bajji keeps all data transfers secure using SSL encryption. Personal information may be shared with third parties only where necessary for the operation of services and where required by legal obligation.

11. Intellectual Property

The design, logo, content, software, trademarks, and other assets of the bajji platform are bajji's own intellectual property. Members are permitted to use these assets for personal use, however:

• Republishing or distributing bajji's content for commercial purposes is prohibited.
• Attempting to reverse-engineer or decompile the platform's software is prohibited.
• Using bajji's brand or logo in third-party promotions is not permitted.

12. Limitation of Liability

bajji strives to maintain the highest standard of service, however bajji's liability is limited in the following matters:

• If a game or bet is interrupted mid-way due to an internet connection issue, power outage, or device problem.
• For errors in third-party game software (the game studio itself is responsible).
• For any loss resulting from sharing your account details with another person.
• For losses from betting — winning or losing any bet is entirely chance-based.

bajji reserves the right to temporarily suspend services at any time for maintenance or unforeseen reasons.

13. Dispute Resolution

If you have a complaint or disagreement about any matter, please first contact bajji's support team via 24/7 live chat or email. bajji takes all complaints seriously and will try to resolve them within a reasonable time.

13.1 Complaint Process

• Once a complaint is submitted, bajji will record and investigate it.
• Additional information or evidence may be requested if needed.
• bajji's decision will be considered final; however, if a member wishes to take the matter further, they may do so through applicable legal channels.

For general questions or queries, visit bajji's Frequently Asked Questions page — answers to many topics can be found there.

14. Changes to Terms & Enforceability

bajji reserves the right to change, add to, or cancel these terms and conditions at any time. For significant changes, notice will be given on the website or to the member's registered mobile number. Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions.

If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will continue in full effect. In the event of a conflict between the Bengali version and the English version of the terms and conditions, bajji's decision will be considered final.

If you would like to learn more about these terms and conditions or bajji's operations, you can read our About Us page.