bajji's commitment to responsible gaming
bajji ensures protection tools, clear information and access to support for every user, so that entertainment never becomes a problem.
Age and identity verification
If anyone suspects that a minor they know is using bajji, please notify support directly. Our team is active 24 hours a day, seven days a week. bajji's Terms and Conditions contain detailed provisions on age limits and identity verification.
Parents are advised to use internet filters or parental control software on family devices. bajji never runs any promotion or advertisement targeting minors.
Tools to keep yourself protected
bajji believes that the power to keep gaming in check should remain with the player. Each of the tools below can be activated directly from your account or through live chat.
Deposit limit
Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately; raising the limit requires a wait of at least 7 days.
Session time limit
Decide in advance how long you will play in one session. When the set time is up, the session ends automatically and you are logged out.
Temporary break
Put your account on a break for a set period — from 24 hours up to several weeks. During this time you will not be able to log in or deposit.
Self-exclusion
For a longer break, activate self-exclusion for a period of 6 months to 5 years. During this time the account is completely inactive and no bonus or promotional messages are sent.
Betting history review
View the complete transaction and betting record for your account. Analyse your spending pattern and make informed decisions.
Reality reminder
A message is shown at set intervals reminding you how long you have been playing and how much you have wagered so far.
Self-exclusion request
Fill in the form below to notify the support team directly. After receiving your request, the team will contact you to complete the process.
After submitting the application, the bajji support team will get in touch within 24 hours and complete the account deactivation process.
Warning Signs of a Problem
Gambling or betting is meant to be a form of entertainment — not a source of income or something that controls your emotions. If you notice the signs below, stop and seek help.
- Feeling a repeated urge to place bets in order to recover lost money.
- Hiding your gambling activity from family or friends.
- Borrowing money or breaking into savings to fund your bets.
- Being unable to stop playing even after going beyond your set budget.
- Feeling restless, irritable, or losing focus when not playing.
- Spending time on gambling while neglecting work, studies, or family responsibilities.
- Losing sleep or disrupting your normal routine because of thoughts about gambling.
- Turning mainly to betting as a way to cope with stress or frustration.
If you recognise even one of these signs, do not delay — contact bajji live chat or speak with a trusted person in your life or a professional counsellor.
Where to Get Help
Asking for help is a sign of strength. Beyond bajji's own support, family and professional experts are your greatest resource.
bajji Live Chat
Support is available in Bengali and English 24 hours a day, seven days a week. Get immediate help with setting limits, self-exclusion, or closing your account — whatever you need.
Email Support
Contact us by email for written complaints or self-exclusion requests. bajji support email: [email protected]
Family and Loved Ones
Talk openly with a trusted family member or friend. The people around you are often the most effective source of support.
Professional Counsellor
A psychologist or counsellor can help you address gambling addiction using evidence-based methods. Contact your local mental health service centre.
Mental Health Services
Gambling addiction is a recognised mental health condition. Seeking treatment at the mental health department of a hospital or clinic is completely normal.
Permanent Account Closure
If you feel you need to leave bajji for good, let support know and your account will be closed permanently. This is a brave and entirely right decision.
bajji's Commitment
bajji is not just a betting and gaming platform — it is a responsible entertainment service. Every step taken on the platform is designed to ensure players can make their own decisions with full awareness. You can learn more about bajji's values and services on our About Us page.
For any information about bajji or answers to general questions, visit the FAQ section — there you will find answers to many questions about accounts, payments, and responsible play all in one place.
- No marketing or advertising is directed at minors.
- Limit-setting requests are applied immediately.
- No promotional emails or messages are sent during a self-exclusion period.
- If suspicious or unusual behaviour is detected, support will reach out proactively.
- SSL encryption and verified payment gateways are used for secure transactions.
- Personal data is handled in accordance with bajji's Privacy Policy to protect your privacy.
Ask Yourself Before You Play
- Am I playing within my set budget?
- If I lose, will I be able to stop calmly?
- Does my family know how much time and money I am spending?
- Am I playing for entertainment, or in the hope of earning money?
- Has gambling over the past week affected my daily life?
If you are unsure about any answer, take a short break and contact bajji support if needed.
Tips for Safe Play
There is no reliable method for winning at betting or casino games — every outcome is random and does not depend on previous results. Because of this, the idea of placing "one more" bet to recover lost money is generally harmful.
Before each session, set a maximum budget and stop once that amount is gone — whether you are winning or losing. It is best not to think of betting as a source of income or a way to pay off debt.
It is wise not to place bets when drinking or when you are emotionally unsettled — your ability to make decisions is reduced at such times. Keep a balance between betting and other forms of entertainment; it should not be your only way to spend leisure time.
Remember, all of bajji's tools are right there for you. Come to live chat at any time to set limits or get advice on anything.